ClickZ.com Doesn't Get RSS Metrics - How We Really Can Measure RSS
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Title: ClickZ.com Doesn't Get RSS Metrics - How We Really Can Measure RSS
Word Count: 638
Author: Rok Hrastnik
Email: rhrastnik@marketing-on.net
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ClickZ.com Doesn't Get RSS Metrics - How We Really Can Measure RSS
Copyright 2005 Rok Hrastnik
Even after all that's been written and explained, even
reputable online marketing publications such as ClickZ.com
still don't get RSS metrics.
In an otherwise good RSS marketing article, Add RSS to Your
Marketing Mix
(www.clickz.com/experts/crm/actionable_analysis/artic
le.php/3526546), Heidi Cohen has this to say about RSS
metrics:
"From a marketing perspective, RSS's measurability is still
evolving and therefore limited. You can't tell who has
received your feeds as you can with e-mail."
Yes, RSS's measurability is still evolving and probably
will evolve beyond e-mail metrics. In some ways it already
has ...
And it's also true that you can't tell who has received
your feeds ... if you're using the most established RSS
approaches and just the basic technologies.
However, once you connect your feeds with your existing
user databases, you can in fact go beyond what e-mail
metrics offer.
Here are some possibilities ...
a] Use the "unique feed URL" approach, where each
subscriber receives a feed with a unique identifier, based
on which you can track precisely what feeds are being
requested ... namely what annonymous user is requesting
what feed.
b] If you'd like to integrate annonymous feed subscriber
data with named (registered) user data, you can easily
provide feeds only upon registration or only to logged-in
users, and actually connect each unique feed URL with a
named user. Especially if you provide feed customization
this won't be a problem at all. Once you've integrated this
data you can measure every and any iteraction your user has
with your feed.
c] If you don't want to force your visitors to register in
order to subscribe to your feed, you can still use the
unique feed URL approach, which you connect with a user
session, cookie or other identifiable information. Once
your RSS feed subscriber registers you can integrate the
data you already collected based on existing feed
interaction and website interaction with his new user
account.
d] The other approach you can use is user authentication,
where you limit access to your feeds with a
username/password combination. If each unique users
receives a unique combination, you can track everything
based on this information.
There are other possibilities as well, and the actual
implementation of those above is somewhat more complicated
than it seems at first sight. It does for example also
require a more complex internet marketing strategy. It does
require using more complex tools than the simplest RSS
publishing solutions available on the market. It does
require integration with your user database and internet
platform.
But the point is that it's not only theoretically possible,
but also in praxis. And in fact simple for companies with
their own advanced internet platforms.
Just a quick disclaimer ...
a] If your feed gets widely syndicated you can in fact lose
view of who's receiving your feed, even if you're using
unique feed URLs (you can of course measure this as well,
by analyzing user agent data). Using the user
authentication model solves this problem as well.
b] Even if your feed does get widely syndicated, that's
still comparable to your e-mail messages being passed
around by users. And if we take in to account that
measuring open-rates is getting increasingly difficult due
to users blocking images, e-mail metrics don't look that
shiny anymore.
If you'd like to find out more about RSS metrics, simply
start by reading our collection of RSS metrics articles,
reports, interviews and news at
rssdiary.marketingstudies.net/content/cat_rss_metrics
.php
I'm also hoping that there'll soon come a time when
responses like this will no longer be needed, because
marketers will finally understand the power of RSS metrics.
About the Author:
Rok Hrastnik is the author of »Unleash the Marketing &
Publishing Power of RSS«, acclaimed as the best and most
comprehensive guide to RSS for marketers by leading RSS
experts. The complete guide on RSS for marketers:
rss.marketingstudies.net/index.html?src=sa16
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