Cut Start-Up Costs By Using A Dropshipper
Q: I'm starting an online specialty shop that sells gifts and
home accessories. I want to be able to have items dropshipped
to customers through my site. I already have a Web site and a
domain reserved, but I don't have a lot of money to get this
going. Can you offer any insight?
A: Setting up relationships with companies who will ship
merchandise directly to your customers for you-- dropshippers,
as they're called
--are an excellent way to start your e-business and, if done
properly, don't have to be a costly endeavor. There are
literally hundreds of companies out there that will dropship
products for you, everything from gifts and housewares to power
tools and furniture.
In a nutshell, here's how dropshipping works. You set up an
account with a dropshipper (or multiple dropshippers who offer
different kinds of products) who provides merchandise that you
can sell on your Web site. The dropshipper typically supplies
you with images and product descriptions that you can use to
build your online store or feature on static HTML Web pages.
When a customer places an order for the product on your site,
he or she pays you for the product. You, in turn, place the
order with the dropshipper and pay them for the product. The
dropshipper then ships the item directly to your customer under
your company name. To your customer's knowledge, the product was
shipped by you.
Dropshipping offers many advantages to the shoestring online
start-up. You don't have to pay for an item until it sells, and
your customer pays you, so your personal cash outlay for the
product is zero. You never have to handle or warehouse the
merchandise, as order fulfillment is handled by the
dropshipper. You can also offer a wide variety of items from
multiple dropshippers, and your end customer is none the wiser.
Dropshipping does have its downsides. Since you do not actually
stock the products featured on your site, you have no control
over inventory management, product availability, order
fulfillment, shipping processes and so on. Still, if you do
your homework and establish a good relationship with a
reputable dropshipper, the problems you experience should be
few.
Your goal should be to find a dropshipper that will ship items
one at a time instead of requiring that you purchase a fixed
minimum number of items each time (single-unit purchases vs.
minimum-order purchases). With this arrangement, you don't have
to invest your limited cash reserves in inventory that might not
sell (and that sits in your garage for months).
Thanks to the stiff competition the Web has created, many
dropshippers will now do business with you without requiring
that you have a tax ID number. You simply set up a reseller
account (you're the reseller) and start marketing the products
on your site. Account registration can often be done online at
the dropshipper's Web site. With this process, you can
literally be selling products within minutes of setting up your
reseller account.
Be warned, however, that some dropshippers are not as reliable
as others. Also, be aware that some companies who claim to be
dropshippers are really middlemen who have positioned
themselves between the online merchant (that's you) and the
real wholesale merchandise distributor. These middlemen will
eat into your profits and usually don't offer much in the way
of customer support and service. They can actually hurt your
business more than help it, so make it a point to do business
only with--and directly with--established, reputable dropship
companies.
Spend the time to research the dropshippers doing business in
your particular product category, and try to get feedback from
their current customers. Remember that your customer doesn't
know (or care) that the product they are purchasing from you
really comes from a dropshipper. If there is a problem, your
customer will come back to you for resolution, not the
dropshipper, so make sure that the dropshipper you use has a
policy for resolving problems quickly.
Setting up an online store that offers merchandise from
dropshippers doesn't have to be expensive or time-consuming.
However, this brings up the age-old question: If I build it,
will they come? The age-old answer is: Only if you let them
know you are there, but that's another column.
Here's to your success!
Tim Knox
About The Author: Tim serves as the president and CEO of is the
founder of DropshipWholesale.net, an online organization
dedicated to the success of online and eBay entrepreneurs.
Related Links: Power Pak Gifts tinyurl.com/8lmnu -
www.prosperityandprofits.com -
www.smallbusinessqa.com -
www.dropshipwholesale.net
|