100% Commission Equals Zero Percent Control
The temptation to use straight (100%) commission plans never goes
away: "Let's put our salespeople on 100 percent commission. Then, if
they don't perform, we're not out any money." For small, start-up
organizations, the lure is irresistible, especially when money is
tight and the company or the products they sell have no track record
in the market.
Straight commission appeals to salespeople because of the freedom
that comes with it. Because they receive no salary, these salespeople
are unwilling to allow management to prescribe how they do their
work. That includes hours kept, effort made, methods used, or product
lines sold. The only real rules they must abide by are ethical. When
salespeople are willing to give up salary, management must be willing
to give up control.
For someone new to sales, finding a straight commission position may
be a way to establish themselves as a salesperson. For a proven,
effective salesperson, 100 percent commission may be the road to
making loads of money by making lots of sales for their company.
Unfortunately, most small companies with straight commission plans
hope for the latter and wind up with the former. These inexperienced,
undisciplined, babes-in-the-woods carry a high likelihood of failure,
costing their companies untold sales opportunities during
the "experiment".
If you choose to use a 100 percent commission plan, you must find
salespeople who bring their own motivation to work every day. Each
morning, the salesperson must have their own target to shoot for and
a solid plan to get there. New sales people may have the enthusiasm,
but it's unlikely that they have a plan that works. Conversely, many
experienced salespeople know how to create a plan and go through the
motions, but are no long turned on by the thrill of the hunt. They
may be content with a level of sales performance that allows them to
satisfy their lifestyle requirements, but underperforms the sales
goals set by management.
The net is there's no way a company cannot invest resources in their
sales team. Either you pay a salary and then plan on actively
managing and developing your salespeople for success. Or, you pay
straight commission, save the salary, then pay big dollars to replace
unproductive personnel while you forfeit sales opportunities lost by
ineffective sales people.
When you shift risk to salespeople by adopting a straight commission
plan, you may in reality be risking your business. Think hard about
what's really important to you when you design your sales
compensation plan, and control your urge to use 100 percent
commission.
© 2005 Paul Johnson. All rights reserved.
About The Author:
Paul Johnson of Panache and Systems LLC consults and speaks on
business strategy for systematically boosting sales performance using
Shortcuts to YesT. Check out more salesforce development tips at
panache-yes.com/tips.html. Call Paul direct in Atlanta,
Georgia, USA at (770) 271-7719.
Note: This article is NOT available for reprint without advance
written permission.
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