New Business Names: Naming For The Ear
It's surely happened to you, too: You call someone back from a
telephone message, not sure who they are or what they want, and
what the receptionist recites upon answering comes off as a
complete blur. It doesn't even separate into words.
In many cases this has nothing to do with the diction of the
receptionist. Out of context, the company name simply makes no
sense to the ear.
Years ago I had an extreme version of this experience when a
gardening columnist I was interviewing said something
interesting about "squash vine borers." Listening, I could not
form words out of those sounds. I had to ask her to repeat the
phrase three times. I still wasn't sure I'd gotten it right and
emailed her to check, only to learn that what I'd finally heard
as "bores" should have been "borers."
Two names submitted in our first Named At Last naming contest,
for a web design/search engine optimization company, exemplify
this problem. Each contains the kernel of an appealing visual
image, but out loud they don't work:
Ducks Tech Web
Agile Impala
In the first name, the consonants smudge into one another, and
in the second example, the vowels blend together when they
shouldn't. Corral a colleague who hasn't read this newsletter,
and test this by saying each name naturally, without
exaggerating the space between the words. Ask them to spell
what you just said. Most of the time, the colleague will look
stunned, unable to echo the sounds, much less spell words.
Use "the receptionist test" on any name you're considering for
a company or product. Even if you primarily sell through the
written word, there will be times when you need to call a
business partner and have the name create understanding rather
than confusion.
About The Author: Marcia Yudkin is the author of 6 Steps to
Free Publicity and ten other books hailed for outstanding
creativity. Find out more about her new discount naming
company, Named At Last, which brainstorms new company names,
new product names, tag lines and more for entrepreneurs on a
budget, at www.NamedAtLast.com
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