What's the difference between successful businesses and struggling businesses?
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Title: What's the difference between successful businesses and struggling businesses?
Word Count: 612
Author: Jane Hendry
Email: jane.hendry@virgin.net
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What's the difference between successful businesses and struggling businesses?
Copyright 2005 Attractioneering
Have you ever noticed how some businesses seem to do
extremely well, and go from strength to strength, whilst
the majority just seem to muddle along?
Since starting my own business I've met many small business
owners and what I've noticed is that the vast majority of
them seem to just about get by, but few reach the level of
success that they're actually capable of. Some of them end
up failing altogether, some lurch from project to project,
and some do OK, but never really achieve the success or
lifestyle they envisioned when they started their business.
On the other hand, I know a handful of extremely successful
service business owners, who are making high 6 and 7 figure
incomes every year (and rising) - and yet they don't work
longer hours, their products and services are not
magnitudes better than their competitors and they aren't
geniuses!
So what is the difference between the successful businesses
and the struggling businesses?
In a word: Marketing
Whilst there can be other factors that affect the ability
of a business or practice to be successful, such as the
economy, trends, cashflow and product/service quality or
innovation, the number one difference between successful
high-flying businesses and their struggling counterparts is
good marketing.
Here is the lament of one survey respondent which is
typical of the angst felt by service business owners who
know they do a good job, but who don't understand why they
don't have a queue of clients at their door:
"We know our products and services are good - we get great
feedback from those clients we've worked with - but we
still have trouble getting potential customers to buy in.
Our services offer real benefits to clients but we are not
as successful as we should be when we see what other
companies offer (not as much) and yet are still very
successful."
If you offer a quality service or product that produces
great results for your customers or clients, and yet you're
still struggling to get all the clients that you want or
need, or to charge the fees you deserve, you probably have
a marketing problem.
What do highly successful business owners do that others do
not?
The first thing that they do is to realise that their
primary objective is to build their practice or client
base. In the words of Michael Gerber (who wrote The E-myth)
they "work ON their businesses, not IN their businesses".
What this involves is making the time to work on the
business - in particular on marketing and product or
service development, rather than spending all of their time
handling clients, delivering services and dealing with
administration.
They also look for areas where they can gain "leverage".
Simply put, this means gaining maximum return for every
hour they work. Instead of trading hours for pounds or
dollars, they find ways to do the work once and get paid
for it many times. They find ways to market their services
one to many, instead of one to one (thus reducing marketing
and sales effort and time). They delegate those activities
which take up a lot of time (but which don't add much value
in terms of moving the business forward) or which they are
not skilled in such as admin, accounting, website
maintenance and copywriting.
They also develop a success mindset, understand their
strengths and weaknesses, take risks, innovate, hang out
with other successful people and build a support network
around themselves.
But above all, they learn how to market their businesses
and create a marketing system that keeps a steady stream of
prospects knocking at the door, without taking up all of
their time!
About the Author:
Jane Hendry helps professionals, consultants and coaches to
create marketing systems that easily and consistently
attract their ideal clients. To get your f*ree Attraction
Marketing Starter Kit please visit
www.attractioneers.com
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