Managing Project Risks (Part 2): 10 Major Mistakes Your Team Can Avoid
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Title: Managing Project Risks (Part 2): 10 Major Mistakes Your Team Can Avoid
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Author: Adele Sommers
Email: adele@learnshareprosper.com
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Managing Project Risks (Part 2): 10 Major Mistakes Your Team Can Avoid
Copyright 2005 Adele Sommers
Does your organization see every opportunity as a
"must-win" project, even when it's a poor fit for your
in-house talents? If so, this is one of several viewpoints
that can blind your company to potential problems ahead. In
Part 1 of this series, we explored how to recognize six
common project traps. Now in Part 2, we'll review 10 major
mistakes to avoid (or risks to flag) when choosing,
estimating, and staffing your projects.
First, it's important to recognize that your organizational
culture sets the tone for how you approach projects. For
example, does your company always expect people to do more
for less? Does the management routinely insist on or agree
to unworkable schedules? Are team members encouraged to
underestimate their realistic efforts? If so, these are
signs that your organization may have a
"must-win-at-all-costs" view of projects. You may want to
consider how idealistic but impractical expectations could
set the stage for project failure.
In any case, if your business faces challenges with project
budgets, schedule, quality, or features, try asking these
10 questions the next time you're considering a project:
1. Is the project non-compelling or a bad fit for the
project team?
A bad fit means that it doesn't fall within the general
professional or technical arenas in which your company has
accomplishments or your colleagues have expertise. Note
that if your projects normally entail working with subject
matter experts who would supply the information you need,
this is not as great of a concern.
2. Will the project scope entail operating in unfamiliar
territory?
Even if it's a reasonable fit, if a project involves
requirements your team has never worked with before, you
could be overly optimistic in assuming everyone can come up
to speed quickly enough to be successful on the project.
You may need to seek outside expertise, although this can
introduce its own risks (see #6-7 below).
3. Are project requirements, such as product features,
complex?
A project that requires many complicated features to
interact correctly vastly increases the potential for
problems. One risk strategy could involve agreeing to phase
in and test the complexity over time. Another could be to
negotiate a reduction in the number or difficulty of the
features to be completed.
4. Are the requirements pitted against an aggressive
schedule?
Time limits of some sort exist on almost every project, and
drive nearly every other project expectation. Will there be
enough time to implement the requested features at the
desired quality level? If not, you may want to negotiate a
longer schedule, agree to reduce the requirements, or phase
in some features later. You could bring in more people,
although this will involve more coordination.
5. Are too few personnel and resources available for the
project?
Project managers routinely lose sleep at night over what
would happen if key project members were to leave. Or if
the funding or resources were to get chopped or
significantly delayed. It's one thing to have snafus occur
later in the effort, but it's another to start off
unrealistically. So try not to underestimate your needs.
6. Will coordination with many different collaborators be
needed?
Involving many people means complex hand-offs. If your
project will include client or third party collaborators,
how will people interact? Should all parties remain in
direct communication? Or should each group have a single
point of contact? Also think about the division of work,
and each group's responsibilities to the others.
7. Are the primary collaborators unfamiliar to the project
team?
If it does become necessary to recruit one or more new
contributors, will you be able to verify whether they can
do the job? If the unfamiliar parties have stretched the
truth about their capabilities, you may be in for trouble.
If there's a way to have them prove themselves first,
that's ideal - or else have a contingency plan.
8. Are project team members discouraged from raising
concerns?
Before and after the project starts, team members will
identify all kinds of challenges. Do you want people to
raise red flags when they see potential problems, or do you
prefer everyone to keep quiet, maintain a stiff upper lip,
and work 24/7 if needed? The team culture will determine
whether the members verbalize and address in a timely
fashion the many pitfalls that can appear along the way.
9. Are there insufficient review and test cycles in the
schedule?
Allocating enough time for review and testing iterations
commonly presents a challenge. Regardless of your initial
planning, if project delays begin to add up, what will
people want to cut? Can you afford to reduce testing and
still deliver quality?
10. Are there no standard protocols for managing scope
changes?
When the inevitable "add-on requests" materialize, consider
how they'll affect the project. Unless you have a tool,
such as a project change request, to adjust the official
budget and time frame, you'll always be at risk for cost
and schedule overruns.
If you answered "yes" to one or more of these questions, it
means that each is an area of risk that you'll need to
manage to ensure project success. Either create a workable
plan for managing these risks, or consider whether pursuing
the project is in the best interests of your organization.
About the Author:
Adele Sommers, Ph.D. is the creator of the award-winning
"Straight Talk on Boosting Business Performance" success
program. To learn more about her tools and resources and
sign up for other free tips like these, visit her site at
LearnShareProsper.com .
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