Please Tell Me NO - A Sales Training Success Tip from Ike Krieger
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Title: Please Tell Me NO - A Sales Training Success Tip from Ike Krieger
Word Count: 473
Author: Ike Krieger
Email: ike@businesssuccessbuilder.com
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Please Tell Me NO - A Sales Training Success Tip from Ike Krieger
Copyright 2006 Ike Krieger
I said, "No."
What is it about “no” that you don’t understand?
Generations of salespeople have been told that when a
prospect tells you “no”… it’s really a request for more
information.
You may have heard that the “sale” doesn’t really begin
until your prospect tells you “no.”
I say, “Baloney.”
Sometimes a “no” means “no.”
Try this on. When your prospects tell you “no”, it’s a good
thing… especially when you control the “no.”
You've heard of "Getting to Yes."
I believe in getting to "No."
Let me make an educated guess.
You don't like hearing the word "no."
Ever since you were very young you've done your best to
avoid being told "No." The word "no" seems so negative.
A "no" in the world of selling is looked upon as a negative.
If your sales process results in a "no", it's usually
viewed as a setback.
Therefore, most salespeople hate the word "no."
It doesn't have to be that way.
I believe that there is a better way to look at a "no.”
I believe that you can shift the emotional response you
have to this two letter, little devil.
Think of it this way----
You don't really hate to hear 'No"---
You hate not knowing when a "no" is coming.
If a prospect is going to tell you "no"--- when would you
rather find out about it--- early in the sales cycle, or
late in the sales cycle?
Here’s the tip - Attempt to uncover a "no" from your
prospect as soon as possible.
Please notice that my coaching instruction was to uncover a
"no."
Avoid creating a "no."
One of your main objectives as a salesperson is to uncover
a "no" that was going to happen anyway.
Let your prospect know that it's OK if they come to the
conclusion that your product or service is not what they're
specifically looking for.
Let them know that it's OK for them to say, "No, thank you."
Let them know that you'd prefer a "yes", and--- it's OK if
they tell you "no."
When you set up this agreement there is a fascinating
by-product.
You will stop hearing prospects say "maybe", or “I need to
think it over" as a substitute for... "No."
This alone will help you reduce the length of your "sales
cycle."
You won't be chasing after people who have no intention of
doing business with you, but are afraid that if they tell
you "no" you'll start selling even harder.
This tip will reduce the stress levels experienced by both
parties--- guaranteed.
I urge you to find training programs like those provided
through BusinessSuccessBuilder.com that will help you say
the right things and ask the right questions ...so you can
uncover a "no" that was going to happen anyway.
To your success.
About the Author:
Ike Krieger is a business mentor, author and speaker. Ike
helps businesspeople say the right thing, at the right
time… all the time. Find out how to get more clients, more
referrals and more sales, and do it with dignity. His "Yes
Formula"® Success System will help you... Talk Less and
Sell More™. Learn all about Ike's system and subscribe to
his newsletter at www.BusinessSuccessBuilder.com
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