WHY DON'T YOU HAVE TEN TIMES AS MANY CLIENTS? YOU COULD!
WHY DON'T YOU HAVE TEN TIMES AS MANY CLIENTS? YOU COULD!
by Charlie Cook
www.marketingforsuccess.com
You know that hundreds, if not thousands, of people want and
need your products and services. You're spending good m0ney on
advertising and mailings and you have a great looking website
up, but you're still not getting all the clients you want or
could handle. Why aren't more people responding to your
marketing?
The most likely reason is your small business marketing
materials aren't answering the q.uestions your prospects are
asking about your goods and services.
Imagine you wanted a new car and walked into by a dealer's
showroom. You spot the sleek looking model you're interested in
and go over to take a look. It's at this moment that a salesman
walks up to you and introduces himself.
You start asking him q.uestions about what makes this car worth
so much, what it's good for, what features are included,
guarantees, etc. Then you ask him if you can take the car for a
test drive. n0w imagine that the salesman responded to each
q.uestion with a shrug and said, 'You'll just have to buy it to
find out if it is what you want.'
If the salesperson couldn't or wouldn't answer your q.uestions,
you'd most likely walk out and head for a car dealer where they
could give you detailed answers to all your q.uestions.
You don't want your prospects to walk away and possible turn to
one of your competitors do you? Of course not, but if your
marketing isn't answering your prospects' q.uestions you're
going to continue to see most prospects walk away from your
marketing materials and look to make their purchase elsewhere.
My small business clients generally report that once they meet
with a prospect, they can close 20 to 50% of s.ales.
The problem is getting prospects to contact you or selling
services and products without a s.ales conversation at all,
through the Internet or direct mail. Your marketing has to be as
good as you are face-to-face. Is it?
Bob and Dennis from Kansas called with just this small business
problem. Once they meet with a prospect and present their
information, their closing rate is almost 50%. The problem was
that despite getting ten thousand visitors to their web site in
the last couple of months, only a handful of these had contacted
them. You can't close more s.ales without qualified leads.
When you're face-to-face with a prospect, you know how to get a
conversation going and to answer all the q.uestions they have
about your products and services. Prospects reading a s.ales
letter or your web site or listening to an ad also need their
q.uestions answered. No answers, no s.ales.
Once I explained to Bob and Dennis how to focus their web site
marketing and use it to answer their prospects'
q.uestions, and they made the necessary changes to their site,
they saw their leads and s.ales surge.
So what are the q.uestions your small business prospects would
ask if you were meeting with them? What do they want to know in
order to be convinced you can help them?
What are the q.uestions your marketing needs to answer?
What information should your marketing materials give prospects
in order to make a s.ale?
Whether you're marketing a product or a service, your prospects
want to know:
- Who is it for?
- What's the primary problem it solves?
- How will I be better off with it?
- Will it really do what you're telling me it will?
- What specifically will it do to solve my problem or answer my
concern?
- Is this information for real?
- Is it the newest or latest model?
- Who else has bought it? What did they think of it?
- Why should I trust you?
- Is yours the best company to get this item from?
- Is it a fair value?
- I really want it, but how can I justify spending the m0ney?
- Do I really need it n0w?
- Why should I make this purchase today, or this week?
- How can I make sure I'm not making a mistake?
- Okay, I'm ready to get it, but tell me again why I should want
it?
- If I buy it, how complicated will it be to use? What kind of
help will I get?
- How long will I have to wait to get it?
- Yes, I made the purchase, tell me again why it was worth all
the m0ney I spent?
- I own it, n0w how can I get the most of out it?
Want ten times as many clients? Start by giving your prospects
ten times as many reasons to contact you and buy from you and
you'll see your s.ales soar.
If your small business marketing isn't generating all the
clients you can handle, it's not giving prospects the
information they need to make a decision to contact you or buy.
You can keep using the same small business marketing strategy,
the same marketing materials and the same marketing copy and get
the same results — or you could discover how to give your
prospects the information they want and see your s.ales
skyrocket.
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2006 © In Mind Communications, LLC. All rights reserved.
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The author, Charlie Cook, helps, small business owners and web
marketing professionals attract more clients and be more
successful. Sign up to receive the Free Small Business Marketing
Ideas eBook, '7 Steps to get more clients and grow your
business' at www.marketingforsuccess.com
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