Moving Past Fear To Small Business Success
One of my clients is in a transition stage with her business.
Her practice has become so successful that she no longer has
the time to do her administrative work or even the marketing
work that helped her become successful. I am working with her
developing a plan to hire administrative and functional staff
that will allow her to continue to grow her business and enjoy
her work life.
One of the issues we are facing which affects many business
owners is that if she doesn’t have time to do what she’s
already doing, where will she get the time to hire new
employees, train them and do the marketing that is needed to
justify the new employees? She keeps coming home to a pile of
work and it has created a huge block to her growth. We just
returned from a business trip where we learned new ways to grow
the business and improve operating efficiencies. During the
meetings and initially afterwards my client was incredibly
excited about the possibilities. But then something
disconcerting happened.
I’ve seen this happen before. In fact, it’s happened to me many
times and probably has happened to you as well. As my client
started looking at the work that she would need to do to match
the new vision she had, she went from excited to overwhelmed.
This was painful to witness. I want to see my clients succeed
just as much as parents want their children to. Watching her, I
saw the excitement fade and fear and resistance mount. As we
condensed our notes from our business meetings, the resistance
became stronger and stronger and I heard resignation in her
voice as we talked about what was needed. The list we had
created was long and contained tasks that comprised weeks of
work. And in her current mood, she wasn’t about to do it.
As her consultant, it is my job to make this project work for
her. What I realized was that she was in the middle of the
classic change cycle. Whenever we go through a change, we go
through this six stage cycle.
Loss—Whether good or bad, the change will bring about a sense
of loss of what “was”.
Doubt– You doubt yourself, the project, the facts, the
timing—and you try to find reasons to not move forward.
Discomfort— Or more specifically fear— This is the danger area.
If you can’t move beyond the fear, the change will be
impossible.
Discovery—The light at the end of the tunnel. Options and
possibilities open up and optimism builds based on your new
choices.
Understanding—You now really understand the change and are
proactively involved in it. You see it benefits and know its
usefulness.
Integration—The change has stopped being a change because it
has now become a part of you and you have integrated the
challenges and successes into your life.
The critical stage in this process is the discomfort or fear
stage. If you can’t get beyond the fear, you can’t move forward
and you will be stuck. I’ve found that the most useful thing
that we can do is acknowledge that we are scared. It’s not easy
for most people to say that they are scared of a change at work
or at home, especially when they can see the benefits that the
change will bring. But speaking up and saying that you are
afraid is the most important part of moving ahead.
You may be afraid to speak out the fear because it may seem
“silly”. It may be the fear of the unknown, the fear of
success, or the fear of failure. It may be an insecurity that
you aren’t good enough and the change is going to expose your
weakness. You can’t hide from the fear. Dig deep and get it out
of you. Put it on paper and take a good look at it. Remember the
saying that FEAR is False Evidence Appearing Real. Now give it
to friends, associates, and co-workers and let them help you.
They can give you perspective on the change and how it will
help you and how you can overcome the fear.
This will also help you with stage four, seeing the light at
the end of the tunnel. As the fear dissolves, you will start to
see options and possibilities and become optimistic about the
change. And now you are moving forward again embracing the new.
Understanding the six stages of change and especially the
critical Fear stage is important for any business’s long-term
success. We have to embrace change and be proactive to stay
competitive and be profitable. Whenever your business is faced
with a change, minor or major, be aware of this and work to
help everyone involved to move as quickly as possible through
the fear stage and into the abundance the change will bring
you.
Michael Clark
About The Author: Business consultant and professional speaker
Michael Clark has been helping businesses including Fortune 500
companies such as IBM and Cellular One succeed for over 20
years. Michael is an authority on getting business owners out
of overwhelm and getting the most out of their businesses. For
more small business success tips goto biznbeyond.com
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