How to Make A People Place of Your Organization
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Title: How to Make A People Place of Your Organization
Word Count: 765
Author: Karin Syren
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How to Make A People Place of Your Organization
Copyright 2006 So-lu'shunz Management Services
If your concern is that administration be of no concern in
the health of your organization; if you have come to the
realization that there is gold in retaining your valuable
staff; and if turnover is a major contributor to slowing
the progress you know is possible for your organization,
the solution is surprisingly straightforward.
Some of today’s most successful entrepreneurs are
approaching administration in a new way by laboring under
an “old fashioned” notion that it’s possible to foster an
atmosphere conducive to simultaneous productivity and
loyalty, an unbeatable combination. Choosing one or the
other will lead to organizational imbalance.
The world is enormously stressful, but the workplace need
not reflect this condition. Attempting to create an
atmosphere employees will be drawn to when the stress of
complicated lives threatens to overwhelm them is not only
evidence of good people skills, but is good business as
well - commonsense!
Create an oasis in which effort, loyalty and creativity are
appreciated and rewarded alongside productivity, and you
will find the rewards flow in both directions!
Some turnover is healthy, even necessary to maintaining the
vitality of any organization. Just as the human organism
must periodically regenerate by sloughing off dead and
harmful cells, the healthy business must do the same.
However, excessive regeneration, in the form of turnover,
indicates an unhealthy organism in at least one area, and
requires informed intervention to regain balance.
I have divided the factors contributing to excessive
turnover into roughly four categories; defects or
breakdowns in the recruiting and hiring process, the
orientation/training process, day to day satisfaction in
the workplace, and leadership and management practices.
Hire Smart
Begin by understanding the needs of each position and
employ the commonsense concept of perfect fit. Seem
obvious? Create position descriptions for all
administrative areas in advance of the need, and make
certain that your HR professionals have these on file, and
updated, at all times.
Knowing what the position requires is not enough. You must
hire accordingly, factoring in future expectations as well.
If you’re working with professionals in this area and you
have kept them well informed regarding your needs and
company culture, they will advise you concerning
appropriate candidates for your opening; it pays to follow
their suggestions. Admittedly, this approach requires time
and effort on the front end but the return on investment is
calculable – that’s commonsense!
If your approach is to fill vacated and newly created
positions from within the existing ranks, know your current
staff, their strengths, weaknesses and interests. This is
simply good business, not to mention good leadership. A
square peg in a round hole has never worked for anyone
involved.
Make It A Good Beginning
Hiring the right person is just the beginning. Now start
them out right and don’t lose a great hire to inattention
in this area. Even the most adventurous spirit is not
anxious to walk into the unfamiliar, a dark cave on a
bright sunny day, with no guide.
If you don’t want to create an unfavorable and often
lasting first impression, and you’ve found new employees
stumbling around blindly on occasion, don’t be too quick to
place the blame. See that new hires are made welcome by
providing a guide to orient them to the culture of your
organization. What is obvious to you may not be to the new
hire. I have known people who walked out at lunch on their
critical first day, never to return, as a result of
oversight in this area. Such waste is inexcusable.
Create and document your orientation procedures. This
should not only involve introductions, but scheduled time
spent with representatives of each department, with
handouts outlining expected interactions. Poll your
existing employees to find out what would have been most
helpful for them; then include them on your design
committee.
A new hire lunch is not only appreciated by all involved
but is a great way to begin establishing a support network.
Put a buddy system in place, especially if you have no
staff trainer. Establishing a “go to” resource for a new
hire can make the difference between a smooth transition
into the company culture and a nightmare for all.
When the quality decision is made that people, at all
levels, in and out of the organization, will come first at
all times, the rest will follow. Take the first step
toward this goal by looking closely at your hiring,
placement and orientation procedures. Everyone wins in a
People Place, staff, leadership, clients and customers.
Success will follow in every other area.
About the Author:
Karin Syren, CTACC is a Strategic Life Planning coach
specializing in the versatile EffectivenessCoaching© model.
She works with leaders in all areas, at all levels, to
increase their personal and professional effectiveness by
learning to live unique, powerful and significant lives. If
you want to discover what makes you unique and how to form
your future around it and live more effectively, join Karin
for the free teleclass Introduction to Discovery 2006. To
learn more and to register follow the link
www.solushunz.com
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