Chinese Don't Buy Gimmicks
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Chinese Don't Buy Gimmicks
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When you are considering any investment by your company into
the Chinese market the following considerations are worth
considering.
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Distribution Date and Time: Wed Apr 5 02:33:08 EDT 2006
Written By: Gerard Brandon
Copyright: 2006
Contact Email: gjbrandon@gurumanager.com
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Chinese Don't Buy Gimmicks
Copyright © 2006 Gerard Brandon
Guru Manager
www.gurumanager.com
When you are considering any investment by your company into
the Chinese market the following considerations are worth
considering.
The consumer tends to seriously browse as this is seen as a
treat and not a chore. Most households find new products more
interesting than the cinema, so you have a greater opportunity
than 3 seconds to attract the consumer. GUO QING or 'special
needs of the Chinese' are the key to buying impulses.
Shelf space and glossy free-standing still have less effect than
advertising in media such as radio, newspapers, and television
and indeed promotional advertising by major actors works quite
well. The media remains a significant way to promote acceptance
in the eyes of the public. Consumers believe what the newspapers,
radio and TV tell them, being state controlled, they also believe
that advertiselment is validated and authorised by the State.
Provide Complete Information
They want complete information and even specification details
about it. They are known to read this information to improve
their knowledge and pass it on to help their community.
If in a prominent space consumers tend to wonder what is wrong
with it. If they heard of it, they will look for it so bottom
shelf is equally as good as eye level. Promotion cheapens the
product and gives an indication of low quality, as they believe
cheap products are no good.
Suspicion of something for nothing dates back to the 14th century
when the Hans launched a rebellion against the Mongolian Yuans by
giving away special cakes, inside of which were slips of paper
carrying messages to the Hans about the planned rebellion.
Value And Not Bargain Hunters At Heart
Many of the people who are in the stores are not necessarily
buyers, 'Never make a purchase until you have visited 3 shops'
is an extract from a Chinese proverb so footfall is not always a
good indication of buying capability within a store. There is a
high regard for foreign quality and technology that is appealing,
as they are wary of low-quality home grown products.
Who Controls the Purse Strings?
Chinese marriages are sometimes made up of a State Worker and a
Private Sector worker and the State Worker is the one who shops.
This affords certain subsidies for the household from the State
Worker. The Private Sector worker earns more and it is not always
the male.
Statistics
There are 5 cities that have greater than 10 million people in
each (Shanghai has 13 million) and about 15-20 cities that have
5 million and above, so regions are worth exploring rather than
every outlet.
The average consumer spends less than $500 USD per year, so the
1.2 billion population is an aspiration and not an immediate
target.
The ratio of premium products in some cities supermarkets like
Guandong and Shenzhen account for 50:50 and 60:40 respectively.
As an example of how the population demographics pan out.
One food product in 19 key cities, accounting for 15% of the
total population and 22% of GNP, had 40% of unit product sales
and 90% of the potential profit pool.
Choice of Presence
It is possible to be a 'Wholly Owned Foreign Entity'. 'Equity
Joint Ventures' are dropping off, but if your partner has a good
level of distribution nationwide they may worth considering.
Chinese EJV's tend to look for short term profits, so you should
also be seen to focus on short term returns on your Chinese
venture or you are likely to be met by levels of discontent with
your local partner who wants to see returns and not long term
growth.
The idea that the Chinese market is so big and growing so fast
that it is worth the short term loss to break the market is not a
viable consideration. Coca-Cola didn't have to, but Pepsi-Cola
are still a long way behind. Pepsi still seem to have a second
class citizen about their attitude. Volkswagon made a great
profit and control the market, but Peugeot pulled out after 12
years of making a loss. Fuji film made the entrance first but
Kodak learned quickly and now dominate the film and photo-lab
market.
Sometimes it is just bad local knowledge and distribution. Look
at what and how Coke did it from the outset.
Branding in China
Find out what the sound of your brand means in Chinese. You might
find that the pronunciation may be insulting and needs to be
adjust to sound positive. The original sound of Coca-Cola was
kou-ke-kou-la which meant 'a thirsty mouth and a mouth of candle
wax' .It was changed to sound like ke-kou-ke-le which means 'a
joyful taste and happiness' which amounted to a subtle change in
promotion and significant alteration of consumption in volumes.
Chinese are not renowned as pioneers and word of mouth in China
are by far the greatest means of selling. For instance Coke only
recently made it 50:50 Sprite:Coke, as the black liquid was not
very well received and did not look as good as Sprite...
In personal care and clothing only soaps in foreign brands have
succeeded along with shampoos and shoes. In food only Coke and
Pepsi have achieved a strong position. All the rest of the food
brands are domestic. Toothpaste for instance is dominated by
domestic brands cosmetics foreign brands account for about 25%.
Health Drinks are purely Domestic Brands.
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Gerard Brandon is editor of Guru Manager Entrepreneurs'
Toolkit Founder and former CEO of Alltracel Pharmaceuticals
Plc, with multiple partners and suppliers in China. Guru Manager
provides Entrepreneurs interactive tools for building their
global business. www.gurumanager.com/
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