What the heck is social media and why should I care?
What the heck is social media and why should I care?
I have been seeing the term "social media" quite a bit in
the last few weeks. The term kept grabbing my attention and
as I read the term, I would pause for a minute and think
that it didn't make sense in the context I was reading it.
But I just kept on reading and going about my business
because I'm busy.
The term kept grabbing my attention because it was not used
in the right context. When I taught Marketing 101 a year or
so ago (I also learned quite a bit about social marketing
in graduate school), I was very clear on what social
marketing was and what it meant.
Yesterday a light bulb went off and I realized I was seeing
and thinking two different things. I was seeing Social
Media, not Social Marketing. That's why it wasn't making
sense to me.
Social marketing is about making changes - oftentimes
health related change - throughout society as a whole. It's
creating a social change through marketing. One example of
social marketing is the message of not drinking and
driving. Others include: Quit smoking, stopping Aids, and
promoting the use of condoms. Visual messages of your brain
on drugs and the fried egg are images we are probably all
familiar with.
Social marketing doesn't promote a specific company, but a
cause for the good of society. Social marketing is done
through traditional marketing methods as well as public
service announcements.
I saw the term social media quite a bit while I was doing
research for a class I recently taught on how to start a
blog when I realized that I have been confusing social
marketing with social media. They are two very different
things. (I'm a little slow to catch on sometimes).
Social media is a newer term and is the use of media in a
social setting. A blog is a perfect example of that. Other
forms of social media include; message boards, podcasts,
vlogs (video you can view online) or RSS feeds. Smart
marketers are using these newer social media outlets to
communicate with their prospects in different ways that
initiate "socializing".
Take a minute to think about that. Socializing and
marketing, together. It makes me think of word of mouth
marketing - which involves socializing.
How similar are word of mouth marketing and blogging?
How easy is it to generate word of mouth marketing through
blogging, forums, and other social media outlets? Isn't
that one of the benefits of blogging - to link to others
who in turn will link to you and bring visitors to each
other? Just think of the possibilities.
It's important to realize that search engines - like Google
- are not the only way to drive people to your web site
anymore. Marketing your business through blogging and other
forms of social media give you great opportunities to drive
visitors to your site without relying on search engines to
find and rank you.
Utilizing social media gives you both more opportunity and
more control.
According to Hans Peter Brondmo "Marketing with Social
Media", 1% of those involved with social media are creating
content, 10% will enrich that content and 90% will consume
it.
Take an honest look at your social media efforts. First,
are you using this new media at all? Then look at HOW you
are using it. Are you creating or enriching content through
blogging or other social mediums or are you regurgitating
information just to do it? Which one will make you a leader
in your industry?
About the Author:
Author of Healthcare Copywriting Secrets Revealed, Kelly
Robbins is an award winning copywriter and marketing
coach/consultant. She also publishes The Healthcare
Marketing Connection
(www.healthcaremarketingconnection.com), a free
e-zine on healthcare marketing tips. Contact Kelly to
receive her free report, "5 critical things you must know
when writing for the healthcare industry" -
info@KellyRobbinsLLC.com or 303-460-0285.
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