11 Tips For Sending HTML Email To Your Subscribers
People view their emails through many different programmes
that treat each email differently - Outlook, Lotus Notes,
Gmail - and there are also many different screen sizes, from
desktops to mobiles. Although we are all able to dictate our
own personal settings, people generally use the preview
panes to view emails and have an email account that requires
them to right click to download the images.
Busier inboxes mean marketers can no longer rely on pictures
of fancy cars or pretty ladies to get the interactions they
want, as all we see is a box with a little red cross and the
words "Right click here to download pictures. To protect your
privacy, Outlook prevented automatic download of this picture
from the internet". What does this mean from a marketing
perspective?
What it doesn't mean is that we should stop being creative
with our emails. It just means we need to test what our
audiences like and make sure we include a good ratio of text
to imagery. Remember, people expect email to be interactive.
We can use it to drive recipients to the web where we have a
much more flexible and live environment; your videos can play
and people can submit forms and interact. The internet is
much more standardised from desktop to desktop so it is
easier for you to test your campaigns on different web
browsers, such as Explorer, Mozilla or Firefox, and
therefore have confidence that most people will get the same
interactive experience.
Here are a few tips for optimising your emails for image
blocking:
1. Design for the inbox
Do not just re-purpose an offline piece or webpage and dump
it into an email. You need to optimise what you are sending
for the inbox whilst making sure the brand journey remains
consistent from email to web.
2. Use text before imagery and include your company name
Even with image blocking on, the recipient can still read an
introduction and know who the email is from before having to
right click.
3. Host images online
Avoid embedding images in your email as most firewalls will
strip these out and people won't even be able to right click
to see them.
4. Use headlines
People scan emails when they receive them so make sure you
have meaningful headlines that your recipients can pick out
quickly to get an understanding of the content.
5. Do not use images for headings
Make sure that relevant content is in text format. This will
ensure recipients quickly know what you are trying to say
without having to right click to download designer titles.
6. Front load your sentences
Use keywords and hot topics early in your paragraphs as
people will not always read to the end of the line.
7. Repeat your calls to action
People are more likely to click on text than images, so
write your actions out and repeat them within your email.
8. Keep the design simple
Do not have too many colours or competing pieces of content,
as there will be too much noise. Your recipients will delete
your email rather than try to work out which elements are
important.
9. Make sure there is brand consistency from email to web
Create landing pages if necessary, but ensure that when a
recipient clicks on a link to the web they feel like they
are on the same message journey.
10. Consider your subject line and from address
These are the first pieces of information people will see
when they get your email. If they are not intriguing, the
time you have spent on your creative and content will be
wasted as people will delete the email without even opening
it.
11. Be a safe sender
Get people to add you as a safe sender as this will mean
your images will be downloaded automatically in the future.
About the Author:
Nick James is a true example of a self made success. He
offers the inside track in every aspect of internet business
creation and development.
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