Sometimes I don't know how companies get away with their sleazy tactics, but I guess it's because they are loaded and consumers have little power to stand up to them.
Q - If you are Comcast how do you make sure your business customers don't leave you?
A - Lock them into long-term, fixed-price service contracts.
Q- How do you raise your prices on them, despite the fixed-price contracts?
A- Force them to use your equipment and then silently raise your monthly equipment fee.
That's exactly what Comcast has done starting in the new year. Brilliant.
