About this product: The international bestseller--more than 500,000 copies sold!
With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.
Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.
About this product: This lively and dramatic audio program reveals powerful and proven-effective methods and techniques to help listeners achieve power and influence over people. 2 cassettes.
About this product: Collected together for the first time are Patricia C. Wrede's hilarious adventure stories about Cimorene, the princess who refuses to be proper. Every one of Cimorene's adventures is included in its paperback edition--Dealing with Dragons, Searching for Dragons, Calling on Dragons, and Talking to Dragons--in one handsome package that's perfect for gift giving.
About this product: The Darwinian struggle of business keeps getting more brutal as competitive advantage gaps get narrower and narrower. Anything you invent today will soon be copied by someone else—probably better and cheaper.
Many companies thrive during the early stages of their life cycle, only to fall slack during periods of inertia and die out while others surge ahead. But as Geoffrey Moore shows, some notable companies have figured out how to deal with Darwin in their mature years—making changes on the fly while fending off challenges from every quarter.
"Every day after that, Danny does something to frighten Craig....Craig is smaller and far too scared to tell even his parents, let alone his teachers. He is miserable. And every day, Danny tries harder to make it worse."
On the internet, on playgrounds, and in schools across the country, thousands of elementary and middle school kids are picked on, teased, and harassed by bullies. It's something that can jeopardize a child's development -- unless they have the tools to help stop bullying in its tracks.
In Jay McGraw's Life Strategies for Dealing with Bullies, McGraw helps kids identify potentially harmful situations and deal with bullies through tips, techniques, and examples that apply to real-life situations. Jay doesn't just speak about the bullies -- he also speaks to the bullies themselves to help them change their ways.
Jay takes a no-nonsense approach to bullying and the ways readers can handle it. This timely and much-needed book will be the tool kids across the country can use to stop being victims -- and take back the power in their lives.
"Bernstein provides a field guide to the various types of Emotional Vampires and advises readers how to protect themselves from being victims of these predatory personalities."Andshy;Andshy;Boston Globe
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From bestselling author Albert J. Bernstein
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The author of Dinosaur Brains offers protection from people who seek to destroy the emotional and psychological well-being of others. Like the fabled demons, these vampires:
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Think their needs are more important than yours .
Believe "the rules" apply only to other people .
Use their tempers in the same way terrorists use bombs .
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Emotional Vampires tells readers how to spot a "vampire" in their lives, which defense strategies to employ to prevent one from striking, and what to do if and when they find themselves under attack.
About this product: Cimorene, princess of Linderwall, is a classic tomboy heroine with classic tomboy strengths--all of which are perceived by those around her as defects: "As for the girl's disposition--well, when people were being polite, they said she was strong-minded. When they were angry or annoyed with her, they said she was as stubborn as a pig." Cimorene, tired of etiquette and embroidery, runs away from home and finds herself in a nest of dragons. Now, in Cimorene's world--a world cleverly built by author Patricia C. Wrede on the shifting sands of myriad fairy tales--princesses are forever being captured by dragons. The difference here is that Cimorene goes willingly. She would rather keep house for the dragon Kazul than be bored in her parents' castle. With her quick wit and her stubborn courage, Cimorene saves the mostly kind dragons from a wicked plot hatched by the local wizards, and worms her way into the hearts of young girls everywhere.
While the characters are sometimes simplistically drawn, adults and children will have fun tracing the sources of the various fairy tales Wrede plunders for her story. Dealing with Dragons is the first book in the Enchanted Forest Chronicles, and most young readers will want to devour the entire series. (Ages 10 and older) --Claire Dederer
About this product: Whether it's your mate, your child, your boss, or a co-worker, if they know how to get the better of you and look good at the same time, you are being skillfully manipulated. To stop being a victim, you have to know how to spot these "wolves in sheep's clothing." Using case studies, Dr. Simon reveals the tactics manipulators like to use and tells you how to respond to them.
Some of the most difficult people to deal with are those who fail to take responsibility for their lives and who wreak havoc in their relationships. Author and relationship doctor David Hawkins offers help for those caught unavoidably in the craziness of a disordered person’s life. With clear explanations, examples, and real life solutions, Hawkins shows readers
how to develop healthy life skill tools and boundaries
when, why, and how to confront a person who drives them crazy
how disordered people think, act, and see the world
Anyone trapped in another person’s cycle of disorder will discover ways to change their own response, perspective, and communication, and ultimately will find the hope of peace in the chaos.
About this product: Do you find it challenging and frustrating to deal with the parent who is
- bossy?
- argumentative?
- apathetic?
- intimidating?
What's the best way to deliver bad news to parents?
Written for teachers, administrators, and other educators, this book will help you work with the most difficult parents in the most challenging situations. It shows you how to:
- avoid the "trigger" words which serve only to make bad situations worse
- use the right words and phrases to develop more positive relationships with parents
- deal with parents who accuse you of not being "fair"
- build positive relationships with even the most challenging parents
With vivid examples, this book will show you how to:
- handle a parent's complaint when the parent is right
- use body language to influence the way parents react to what you say
- make it easy to contact parents during the day to inform them when their children have done something worthy of praise (achieved a high grade, helped another student, etc.)
- increase parent involvement in their children's education both at school and at home
Dr. Todd Whitaker, a former middle and high school principal is currently Assoc. Prof. of Educ. Leadership at Indiana State University. He is the author of several best selling books. He has keynoted state, national, and international conferences and is a highly sought presenter for teachers and principals. Dr. Douglas J. Fiore, a former teacher & principal, is currently on the faculty of the State University of West Georgia.