About this product: Raymond Noe's "Employee Training and Development" sets the standard in this course area. Its popularity is due to the lively writing style and inspiring examples of the most up-to-date developments in training, research and in practice, including the strategic role of training and the use of new technologies in training. "Employee Training and Development" strikes a balance between research and real company practices. It provides students with a solid background in the fundamentals of training and development including needs assessment, transfer of training, designing a learning environment, methods, and evaluation.
About this product: Why is 1001 Ways to Reward Employees, with over 1.4 million copies in print, such an extraordinary bestseller? Because a little over ten years ago Bob Nelson took the seeds of an idea and turned it into something indispensable for business. The idea? That it’s not a raise that motivates an employee, and it’s not a promotion—what really sparks a person to perform are those intangible, unexpected gestures that signify real appreciation for a job well done.
Now, after having worked with thousands of organizations in the years since 11001 Ways to Reward. . . was first published, Bob Nelson presents a second edition packed with hundreds of new ideas and examples of how companies are using rewards and recognitions to boost productivity and keep their valued employees happy. Airplane mechanics are rewarded with balloons and pinwheels. Another manager calls his employees’ mothers and thanks them for raising such industrious children. There are ideas from the offbeat (The Margarita Award) to the company-wide (a quiet room) to the embarrassingly simple (a hand-written thank you note) to the wacky (the Laugh-a-Day challenge) to the formal (a two-week promotion to special assistant to the president). Each section includes no-cost rewards and low-cost rewards, both public and private, making this new edition an indispensable resource for making the person/achievement/reward equation work.
About this product: How to develop an all-star staff, even if you don’t know the first thing about managing
“Your employees are, like you and me, flawed and hopeful human beings whose success is at least partly dependent on your skill as a manager, human beings who will thrive with skillful and consistent attention and wither without it.”
Erika Andersen has helped some of the best-managed companies in the world develop their employees. Now she explains how to stay ahead of the competition by investing in your people. You’ll discover that: • Listening is your most powerful asset. Use it to motivate and build commitment. • Everything you know about interviewing is wrong. Discover what you really need in a potential employee. • Successful companies hire for keeps. Get people feeling like part of the team from day one.
Whether you’re a first-time manager or a senior executive, Andersen will help you create a dynamic workplace, where the efforts you make today will blossom into success for years to come.
About this product: This new book is packed with hundreds of simple and inexpensive ways to motivate, challenge and reward your employees. Employees today need constant re-enforcement and recognition—and here’s how to do it. With real life proven examples and case studies from actual companie, you can use this book daily to boost morale, productivity, and profits. This is your opportunity to build an organization that people love to work at with these quick, effective, humorous, innovative and simply fun solutions to employee work challenges. Make your business a happy place to work, and reap the benefits.
About this product: Weaving together case studies, examples, techniques, research highlights, and quotes from business leaders, this practical handbook is packed with suggestions for increasing employee involvement and enthusiasm. Original.
About this product: More than 85% of managers believe employees leave because they have been pulled away by "more pay" or "better opportunity." Yet, more than 80 percent of employees say it was "push" factors related to poor management practices or toxic cultures that drove them out. This gaping disparity between belief and reality keeps organizations from addressing the costly problems of employee disengagement and regrettable turnover with on-target solutions.The 7 Hidden Reasons Employees Leave gives readers a deeper understanding of why conventional exit interviewing doesn't work, and what organizations can do to identify, prevent, and correct the root causes of these problems. This valuable book shows how to avoid job-person mismatches, how to align employee expectations with the realities of the position and the company, how to provide constructive feedback and coaching that breeds employee confidence, and much more.The 7 Hidden Reasons Employees Leave incorporates data from surveys of 19,700 employees performed by the Saratoga Institute, an internationally recognized research organization.
About this product: 101 SAMPLE WRITE-UPS FOR DOCUMENTING EMPLOYEE PERFORMANCE PROBLEMS A Guide to Progressive Discipline & Termination There's no escaping problem employees. But with 101 pre- written disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. These ready-to-go documents eliminate the fretful second-guessing about what to do and how to say it. Expertly written, they cover every kind of problem -- substandard work quality, absenteeism, insubordination, sexual harassment, e-mail misuse, and more. In addition, readers will find a complete explanation of the entire disciplinary process and (as a last resort) 18 sample termination letters. The disciplinary process outlined here is not about punishing employees into submission. Rather, it focuses on easing tension, opening up bilateral communications, and providing helpful direction on turning problem performance into positive output. It's a complete toolkit for handling disciplinary problems in a fair, responsible, and legally defensible way. PAUL FALCONE (Valencia, CA) is director of employee relations and labor relations for City of Hope National Medical Center. He is the author of The Complete Job-Finding Guide for Secretaries and Administrative Support Staff (Amacom) and 96 Great Interview Questions to Ask Before You Hire (Amacom).
About this product: I am enrolled in the Certified Financial Planner designation program. Tools and Techniques of Employee Benefit and Retirement Planning is the textbook for the Retirement Planning module. I found this to be the most useful and practical textbook in the course. It is a book that will remain on my shelf for future reference long after I finish the designation program. The information in the textbook in written in a practical manner. It is easy to understand, well-organized and to the point.
About this product: Managing government employees presents unique challenges. Government managers may feel that stringent and convoluted regulations mean they "can’t do that." Some others may use that perception as a crutch. But the truth for all of them is, yes, they can "do that" -- and they’d better. "That" means managing employees as proactively and decisively as their corporate counterparts, and holding their staffs, teams, and departments accountable for productivity and results. Managing Government Employees offers dozens of techniques for meeting the challenges and stressful situations supervisors face on a daily basis. Major topics include how to:
* get maximum dedication and productivity from employees * improve results of poor performers and discipline or fire them when necessary * deal with union and EEO issues * cut through the red tape of government employment systems
For managers frustrated by government bureaucracy, this book lets them know they have more power than they may think.
About this product: Enthusiastic employees far out-produce and outperform the average workforce:they step up to do the hard, even 'impossible' jobs. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens? Management, that's what. The authors tell you what managers do wrong, and what they need to do instead. It's about giving workers what they want most, summarized in the Three-Factor Theory: to be treated fairly; to feel proud of their work and organizations; and to experience camaraderie. Sounds simple, but every manager knows how tough it can be. Nostrums, fads, and quick and easy solutions have abounded in the management literature, but swiftly go out of style when they fail to meet the test in the workplace. The authors provide research-grounded answers to crucial questions such as: Which leadership and management practices can have the greatest positive performance impact? What does employee satisfaction really mean? What's the relationship between employee satisfaction, customer loyalty, and profit? Sirota and his colleagues detail exactly how to create an environment where enthusiasm flourishes and businesses grow.
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