About this product: Why do some people consistently inspire others to follow their lead? According to John C. Maxwell, author of 24 books and a regular speaker on the topic, it's the "character qualities" they possess. In The 21 Indispensable Qualities of a Leader, Maxwell identifies these top traits as character, charisma, commitment, communication, competence, courage, discernment, focus, generosity, initiative, listening, passion, positive attitude, problem-solving, relationships, responsibility, security, self-discipline, servanthood, teachability, and vision--and then defines them in ways that readers can absorb and utilize. Each is covered in a separate chapter opening with a high-concept definition and continuing with relevant anecdotes, details on its meaning, suggestions for further reflection, and exercises for improvement. For example, in the section on vision ("You can seize only what you can see"), Maxwell describes how Walt Disney initially developed the theme-park concept after accompanying his daughters to a fun-filled but rather shabby amusement park. He then analyzes how Disney's resultant projects drew on his personal history while meeting other's needs, and explains how readers must "listen to several voices" to develop successful foresight in a similar way. Finally, Maxwell suggests methods to articulate these visions and measure their implementation. --Howard Rothman
About this product: The 17 Essential Qualities of a Team Player is another in a long line of titles by John Maxwell aimed at helping people attain their personal and leadership potential in the workplace. The book is organized into short chapters, each devoted to one of the 17 qualities that Maxwell deems essential to a successful and harmonious workplace, qualities such as competence, discipline, adaptability, commitment, selflessness, and preparedness. Maxwell's prose reads like a series of sermons, peppered with inspirational stories and quotes from personalities as diverse as Vince Lombardi ("The harder you work, the harder it is to surrender") and Henry Ford ("Before everything else, getting ready is the secret of success"). The book is for Maxwell fans and anyone looking for a sensible and formulaic approach to improving their lot, both at work and in life. --Harry C. Edwards
About this product: From Beauty to Compassion, from Pleasure to Terror, from Resignation to Joy -- here is an insightful exploration of the rich diversity of human qualities. J. Ruth Gendler's evocative book has as its cast of familiar characters our own emotions, brought to life with a poet's wisdom and an artist's perceptive eye. In The Book of Qualities' magical community, Excitement wears orange socks, Faith lives in the same apartment building as Doubt, and Worry makes lists of everything that could go wrong while she is waiting for the train. In portraying the complexities of the psyche, Gendler uses the Qualities to bridge the distinctions between literature and psychology, and has created an original work that challenges us to look at our emotions in new and inspiring ways.
About this product: Nancy Vyhmeister's Quality Research Papers is fast becoming a standard reference textbook for writing research papers in the field of religion and theology. It takes the student from the beginning assignment of a paper through the research phase to the finished paper. This second edition gives improvements and added material for such things as the expanding field of online research and doing church-related research in a professional manner. Resources for doing research are updated throughout the book.
About this product: The definitive book on improving healthcare quality, this book compiles the most current information on a vast array of quality issues, tools, and strategies. The bookÂ’s core premise is that the key to effective improvement is centering all efforts on the needs of patients. With the future of healthcare revolving around the patient, this book will be a valuable resource for years to come.
The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. Topics covered include: collecting data and the various sources that feed into quality improvement; approaches for analyzing data to measure performance improvement; establishing measures to assess physician performance; assessing patientsÂ’ experiences within important dimensions of care; developing balanced scorecards or dashboards; clinical IT capabilities needed to support efforts to improve complex clinical processes; the relationship of the law to quality improvement; leading quality-improvement efforts and managing change; and understanding the work of the two major accrediting bodies in healthcare quality.
This book is copublished with the American Society for Quality and includes Forewords by Stephen M. Shortell, Ph.D.,FACHE, and Gail Warden, FACHE.
Contributors to this book include: A. Al-Assaf, David Ballard, Donald Berwick, Troyan Brennan, John Byrnes, Francois de Brantes, Susan Edgman-Levitan, Frances Griffin, Carol Haraden, Maulik Joshi, Narendra Kini, Robert Lloyd, Jerod Loeb, David Nash, Greg Pawlson, Michael Pugh, Scott Ransom, Jim Reinertsen, Paul Schyve, Stephen Shortell, Mike Stoecklein, Richard Ward, Gail Warden, Valerie Weber, and Leon Wyszewianski.
About this product: The third edition of Continuous Quality Improvement In Health Care includes new, updated topics such as NIM, Crossing the Chasm report, motivating the focus on reducing medical errors and the introduction of CPOE under pressure from the Leapfrog Group. It also includes material on the Baldridge Award criteria and JCAHO as well as new cases. This essential book focuses on improving performance and patient safety in a variety of environments, including hospitals, public health departments and pharmaceutical companies.
About this product: This intriguing landmark of modernism from Austrian writer Robert Musil has been newly translated from the German by Sophie Wilkins and re-edited in a textual overhaul. This new edition includes portions of the author's original manuscripts that have never been published before. Though an imposing edifice of writing, devotees of literary modernism and anyone interested in the decline of the Austrian empire must read this sweeping, comic take on life in pre-Great War Vienna. The story of Ulrich, the man without qualities himself, is continued in a second volume, The Man Without Qualities: Into the Millenium,From the Posthumous Papers.
About this product: Focusing on quality of life, this text defines what a social problem is and then addresses specific issues—for example, how can one gain a sociological understanding of social problems? What kinds of critical thinking should one engage in and what kinds should one avoid in attempting to understand social problems? How is the quality of one's life affected by particular problems? What causes these problems and how can we resolve them? Part One establishes key approaches to social problems; the remaining parts discuss the social problems that most acutely impact the quality of our lives.
About this product: (Institute of Medicine) The second in a series of texts from the Institute of Medicine's Quality of Health Care in America project, making an urgent call for fundamental change to close the gap in quality of health care. Documents the causes of the quality gap, identifying current practices impeding quality health care today. DNLM: Health Care Reform--methods--United States.
About this product: An indispensable guide to determining how much money a company is really making and for buying and selling stocks without making costly blunders.
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