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BOOK
UNIX and LINUX Answers!: Certified Tech Support
Sharon Crawford
$5.95

About this product:
Enhance your practical working knowledge of today's most cryptic operating system. UNIX--still the brains behind more Internet servers than any other OS. Includes useful scripts and workarounds, command reference appendix and glossary.

BOOK
Self-Help Tech Support: Computer Hardware/Software/Wireless Network Repair, Customization and Optimization
Monica Oboagwina
$26.22

About this product:
Many times helpdesks have limited staff to handle the high volume of support calls. This can result in higher hold times or delays in answering your technical questions. The answer may be as simple as restarting the computer. Having the knowledge of simple technical tools will help you avoid long hold times or a long conversation. Not only do you save yourself from frustration from long tech support calls but you also get your computer up and running quicker.

BOOK
WordPerfect 8 Answers! Certified Tech Support
Bob Bringhurst
$29.95

About this product:
Master Netscape communicator 4.0 virtually overnight. Still wrestling with the powerful suite of communications tools built into Netscape Communicator 4.0? In Netscape Communicator for Busy People, Communicator gurus Christian Crumlish and Jeff Hadfield step you through all of Communicator 4.0's major components-Navigator, Messenger, Collabra, Composer and more-and make it a breeze to start getting the most out of Communicator browsing... e-mail... newsgroups... Web publishing... conferencing... cale ndaring... Netcasting... the works! You even get handy tips for designing and formatting attention-grabbing Web pages using colors, tables and more.

BOOK
AutoCAD 14 Answers! Certified Tech Support
Ellen Finkelstein
$5.95

About this product:
A first and unique entry into the AutoCAD arena-No other book on AutoCAD is organized in a troubleshooting question/answer format. Features real-world examples from a variety of drafting fields-architectural, mechanical, electrical, and others. FAQs from actual AutoCAD managers at companies like Disney and others, who provide day-to-day support within their companies. Covers topics that are often omitted or barely covered in other books, like: AutoCAD SQL Environment (ASE) - Allows users to access external databases from within AutoCAD; AutoLISP - Reduces drawing loading time and allows for batch or cross drawing applications (more than one drawing open at a time); Rendering - Creating photo-realistic images of 3D objects; Customizing menus, script files (macros), hatch patterns, line types, and fonts.

BOOK
Windows Nt 4 Answers!: Certified Tech Support (Osborne's answers!: certified tech support)
Barrie A. Sosinsky
$4.19

About this product:
In this handy reference and answer guide, the emphasis is on practical, time-saving solutions. The book covers big issues for NT Workstation users such as printing on a network (a major source of tech support questions) and RAS/Dial-up.

BOOK
Windows 98 Answers! Certified Tech Support
MartinMatthewsCaroleBoggsMatthews
$28.65

About this product:

BOOK
Tech Support Yellow Pages (Complete Listings & Internet Addresses for Thousands of Hardware and Software Vendors)
CyberMedia
$2.95

About this product:
Another Instant Support Product from CyberMedia

BOOK
1999 TECH SUPPORT SALARY SURVEY.(Industry Trend or Event): An article from: Soft-Letter
$5.95

About this product:
This digital document is an article from Soft-Letter, published by Soft-letter on January 18, 1999. The length of the article is 1999 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: 1999 TECH SUPPORT SALARY SURVEY.(Industry Trend or Event)
Publication: Soft-Letter (Newsletter)
Date: January 18, 1999
Publisher: Soft-letter
Volume: 15 Issue: 6 Page: NA(1)

Distributed by Thomson Gale

BOOK
Wordperfect for Windows Answers: Certified Tech Support (Osborne's answers!: certified tech support)
Mary V. Campbell
$7.95

About this product:
This book provides answers to specific problems users most frequently encounter in WordPerfect for Windows. The book presents only the information absolutely needed to solve the problem. The most frequently asked tech support questions are distilled from Corporate Software's 200,000 calls per month. This book provides most users with the solutions they need.

BOOK
Word for Windows Answers: Certified Tech Support (Osborne's answers!: certified tech support)
Mary V. Campbell
$19.00

About this product:
Provides answers to the questions most often asked of technical support services regarding the Windows-based word processing package, offering to-the-point solutions to specific questions regarding installation, loading, file management, printing, and more. (All Users).