About this product: "Performance begins with focusing on outcomes instead of activities. In my experience, most people in most organizations most of the time do the reverse. They concentrate their efforts on the pursuit of activities instead of outcomes. As a result, they rarely set or achieve performance results that matter."
Today's performance challenges demand outcomes-both financial and nonfinancial-that must simultaneously benefit customers, shareholders, employees, and management. Therein lies a cycle of sustainable performance that functions as a framework to ensure your organization's goals are set, met, and balanced for today's business world.
Make Success Measurable! enables you to avoid activity-based goals that can go on indefinitely, and articulate aggressive outcome-based goals that are specific, measurable, achievable, relevant, and time-bound.
This is a how-to book, emphasizing outcomes as opposed to actions in setting goals. You'll learn how to: Set goals that matter to customers, shareholders, and funders. Set nonfinancial as well as financial goals and link them together. Understand and use outcome-based goals that support success while avoiding activity-based goals that produce failure. Select and use management disciplines needed to achieve your goals. Smith provides the what's and why's behind today's performance challenges and shows how to convert them into measurable concrete achievements.
Using an innovative approach, Smith divides each chapter into an explanatory Mindbook section and a practice Workbook section. The Mindbook sections provide descriptions and explain key concepts, frameworks, tools, and techniques. They seek to build your intellectual understanding of how to set and achieve the performance goals that matter.
The Workbook sections include detailed examples and exercises that you and your colleagues can use to practice the concepts, tools, and techniques put forth in the Mindbook section. Workbook exercises allow you to convert understanding into action-and action into results! "Doug Smith's work on performance and measurement has been an invaluable management resource for us. We believe that if you can't measure it, you can't improve it. Thanks to Doug, we can focus on the right measures to drive performance against today's many new and different challenges throughout our enterprise."-Leon Gorman, President, L.L. Bean, Inc.
"Make Success Measurable! is a practical and powerful step-by-step guide to setting and achieving the goals we all need to accomplish in a constantly changing and challenging world."-Charles Dolan, Chairman, Cablevision Systems Corporation.
"No one writes as clearly about today's key management issues as Doug Smith. Whether you're in a small eCommerce startup or a large, already established organization, the frameworks, tools, techniques, and exercises contained in this book are the only things you'll need to manage the performance that matters to your customers, your people, and your shareholders."-Steve Goldstein, CEO, eChores and former CEO, American Express Bank.
"Achieving results that matter-to donors and clients-is the true measure of success for any nonprofit organization. This book provides a thoughtful and extremely practical guide for setting goals and effectively meeting them. It is an absolutely indispensable tool for leaders and a model for good management."-Jenna Dorn, President, National Museum of Health.
About this product: Nine Steps to Success guides readers to a better understanding of themselves, their strengths and their desires, while helping them to devise and achieve plans for realizing their visions. In an entertaining and interactive style, Graham bridges the gap between education and the real world, and provides teenagers with the means to boost self esteem, avoid peer pressure, and handle the daily stresses that com e with being a young adult.
About this product: The art of selling financial products and services is a challenging process, requiring new skills and continuous learning to thrive in a constantly changing environment. With skeptical, bear-market bruised consumers demanding more for less, a solid, practical guideline is needed for both new and experienced salespeople to follow. 22 Keys to Success for Selling Financial Products and Services is the answer to this need. Each chapter addresses a fundamental issue in selling, representing the best practices of high-producing financial advisers and insurance professionals in the industry. Authors Jim Benson and Paul Karasik draw on their many years of personal experience in selling financial services to help all salespeople improve their skill sets and fundamental abilities. Succinctly and with engaging precision, the 22 precepts zero in on key issues--from qualifying clients to perfecting the sales presentation to overcoming objections--that financial services professionals need to master the art of selling. This handy guide for sales success is filled with powerful strategies, concepts, and principles, yet is easy and fast to read.
About this product: If I am accomplishing my objectives...why am I not succeeding in my career?
Most people believe that if they just do an outstanding job they will impress their superiors and through osmosis they will enjoy a strong secure relationship. This kind of thinking becomes the root of the most devastating career letdowns.
Good work does not always equal a successful career. The reason? Some people have more power, influence, and accountability in the organization. The resulting hierarchical relationships can be more difficult to master than any other single component in one's career. Yet they are the key to creating professional success and happiness.
Don't Sabotage Your Success! focuses on how you can build professional intimacy, reveals why we don't build trust in our business affiliations, and suggests ways to begin securing critical relationships.
About this product: With so much at stake during college, students need smart and inspiring advice to help them excel. Now in its fifth edition, MAJOR IN SUCCESS reaches out to undecided freshmen and sophomores in search of a major that suits their interests and career ambitions; shows near-graduation students how to bolster their résumé and ace the interview to land their first real job; and presents innovative strategies for tackling the six biggest fears that hold students back.
About this product: According to career guru Donald Asher, what you specialise in or how well you do in college are not indicators of future career success. In his new book, Asher debunks the myth that only brainy students with specialised degrees find high-paying careers after college. Plenty of average people with general, liberal arts degrees have gone on to find lucrative and fulfilling careers - and anyone can do it by following Asher's advice.
About this product: Running a business is never easy. As the manager of a small business you have in one person to be an accountant, buyer, visionary, researcher, entrepreneur and salesperson. Here you'll find help and advice on building a better business. Any one of the 100 ideas and techniques packed into this invaluable resource book has the potential to make a critical difference to your company's results. Just reflecting and acting on one topic a week could transform its performance. The book is organised into six sections, each of which gives useful insights into just about every area of business management. In them, you'll find 100 bite-sized, inspiring and eminently action-able topics such as: raising your business profile with effective PR; getting better deals from suppliers; reducing your bad debts; effective marketing on a shoestring; selling techniques that really work; and creating a strong brand.
About this product: How to set goals and make plans that really work. Glenn Bland's ingredients for success include spiritual, financial, educational, and recreational balances.
About this product: Learn what questions to ask and how to interview people for the significant moments in their life stories, and then write, publish, and bind by hand exquisitely-crafted personal gift books, memoirs, or business success stories.
Words in memoirs or life success story gift books have a life of their own. The purpose of a hand-made, finely bound memoirs or business success-story gift book is to show how two or more people bring out the best in one another.
You'd be surprised how many people are satisfied to pay up to $10,000 (or more depending upon the publisher) to have only one copy of a hand-bound hardcover book published about their event or life story. What does it take to create and publish a memoirs gift book commemorating a Bar Mitzvah, confirmation, wedding, or true experience?
What quality of personal book do you want to make from scratch—writing, printing, and binding? As far as printing and binding, you can make one finished book at a cost to you of only $1.50-$4.50. What you charge a client depends on what it costs you.
If you create and publish a custom gift book, you'd publish only one copy of a hand bound, hard-cover book. The tome would contain anywhere from 60 to 100 photos.
Text material based on phone or live interviews running at least two hours for one person (or more if needed and about two hours spent per each interview) would be about 80 to 120 published pages—slightly more, but only if necessary. Look at yourself as a designer, writer, interviewer, and book binder. Learn how to make your own pop-up books for all ages.
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