Tech Support - Books On Amazon.com _{Check eBay.com!}

BOOK
Self-Help Tech Support: Computer Hardware/Software/Wireless Network Repair, Customization and Optimization
Monica Oboagwina
$26.21

About this product:
Many times helpdesks have limited staff to handle the high volume of support calls. This can result in higher hold times or delays in answering your technical questions. The answer may be as simple as restarting the computer. Having the knowledge of simple technical tools will help you avoid long hold times or a long conversation. Not only do you save yourself from frustration from long tech support calls but you also get your computer up and running quicker.

BOOK
Photoshop Tech Support
Ted Padova
$1.00

About this product:
Now the critical, hard-won technical information that can make your Photoshop project a smashing success rather than a dismal disaster is at your fingertips 24 hours a day, seven days a week. Photoshop Tech Support saves Photoshop users like you hours of frustration by gathering together tips and solutions for all major task areas, including memory management, file formats and color modes, color corrections, using Photoshop with other applications, output, and platform-specific installation. With comprehensive coverage of Macintosh and Windows versions of Photoshop 4 and earlier, Photoshop Tech Support also includes an 8-page, full-color insert and a dual-platform bonus CD-ROM containing a searchable Adobe Acrobat version of the book, utilities, royalty-free art, and product demos.

BOOK
DB2 Answers! Certified Tech Support
Inc. Ryc
$29.92

About this product:
DB2 is IBM's enterprise database solution--with the current release, IBM is marketing it aggressively against Oracle and SQL Server. Bestselling Answers! books provide hundreds of tech support answers for less than the cost of one support call and are endorsed by Stream International, a leading tech support firm. The RYC group knows the questions DB2 users need answers to every day. Covers diverse topics from the basics of designing a DB2 database to migration and space management to disaster recovery, security, and data sharing.

BOOK
Cisco Router Configuration Answers! Certified Tech Support
$1.89

About this product:
With 80% marketshare, Cisco is the hottest and fastest-growing networking technology on the market. Osborne is well-known in the industry for providing the most accurate, up-to-the-minute information on Cisco technology. Provides more than 500 real-world answers to the questions most asked by Cisco professionals. Includes valuable command card quick access to hard to remember router instructions.

BOOK
Word for Windows Answers: Certified Tech Support (Osborne's answers!: certified tech support)
Mary V. Campbell
$24.99

About this product:
Provides answers to the questions most often asked of technical support services regarding the Windows-based word processing package, offering to-the-point solutions to specific questions regarding installation, loading, file management, printing, and more. (All Users).

BOOK
Who you Gonna call?: Tech support can be very spotty. (Office Technology).: An article from: The Non-profit Times
Ted Needleman
$5.95

About this product:
This digital document is an article from The Non-profit Times, published by NPT Publishing Group, Inc. on January 1, 2002. The length of the article is 1240 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Who you Gonna call?: Tech support can be very spotty. (Office Technology).
Author: Ted Needleman
Publication: The Non-profit Times (Magazine/Journal)
Date: January 1, 2002
Publisher: NPT Publishing Group, Inc.
Volume: 16 Issue: 1 Page: 26(1)

Distributed by Thomson Gale

BOOK
GATEWAY GET AWARDS FOR TECH SUPPORT/MAINSTREAM NOTEBOOK.: An article from: PC Business Products
Gale Reference Team
$9.95

About this product:
This digital document is an article from PC Business Products, published by Thomson Gale on September 1, 2007. The length of the article is 625 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: GATEWAY GET AWARDS FOR TECH SUPPORT/MAINSTREAM NOTEBOOK.
Author: Gale Reference Team
Publication: PC Business Products (Newsletter)
Date: September 1, 2007
Publisher: Thomson Gale
Volume: 19 Issue: 9 Page: NA

Distributed by Thomson Gale

BOOK
1999 TECH SUPPORT SALARY SURVEY.(Industry Trend or Event): An article from: Soft-Letter
$5.95

About this product:
This digital document is an article from Soft-Letter, published by Soft-letter on January 18, 1999. The length of the article is 1999 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: 1999 TECH SUPPORT SALARY SURVEY.(Industry Trend or Event)
Publication: Soft-Letter (Newsletter)
Date: January 18, 1999
Publisher: Soft-letter
Volume: 15 Issue: 6 Page: NA(1)

Distributed by Thomson Gale

BOOK
Lotus Notes and Domino 4.5 Answers!: Certified Tech Support (Osborne's answers!: certified tech support)
Polly Russell Kornblith
$17.92

About this product:
If you could transfer your help desk support for Lotus Notes to your computer bookshelf, you'd probably end up with something very much like Lotus Notes 4.5 and Domino Answers! Certified Tech Support. The book includes 15 chapters of well-organized technical support questions and answers, oriented to the needs of the end user (rather than the Notes database administrator or system technologist).

The book answers questions on topics such as remote access and replication, Notes databases and forms, e-mail, calendars and schedules, and security. While there is no online or CD companion, the guide does provide two comprehensive indexes: The first contains a standard word and topic index, while the second lists an "Action Index" of commonly performed tasks in Notes. Together, these indexes allow you to quickly zero in on key issues. Although not a major flaw, it would be useful if users had the option of either using the book or searching the contents of Lotus Notes 4.5 and Domino Answers! Certified Tech Support in a Notes database.

Notes users who are starting to exercise the capabilities of Notes and Domino will find this guide to be a valuable desktop reference for everyday problem solving.

BOOK
DOS Answers: Certified Tech Support (Osborne's answers!: certified tech support)
Mary Campbell
$12.36

About this product:
Provides answers to the questions most often asked of technical support services regarding DOS, offering only the information needed to solve problems in such areas as installation, file management, memory problems, and others. (All Users).