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BOOK
Crucial Conversations: Tools for Talking When Stakes are High
Stephen R. Covey
$7.45

About this product:
Foreword by Stephen R. Covey, Author of The 7 Habits of Highly Effective People

A PAPERBACK ORIGINAL

"Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics

A powerful, seven-step approach to handling difficult conversations with confidence and skill

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any highimpact situation with confidence.

BOOK
Dilbert: 2010 Day-to-Day Calendar
Scott Adams
$9.66

About this product:
Give Dilbert his due. He has managed to keep his sanity while being surrounded by a cast of characters that would make anyone else bolt for the nearest unemployment line. Wally is the office Houdini when it comes to escaping work, Alice regularly unleashes her Fist of Death, and their boss is a walking buzzword emitter. Together, they populate Dilbert, one of the funniest and truest comic strips around. On second thought, maybe it's not the paycheck that keeps Dilbert coming back. Maybe, like us, he sticks around for the laughs provided by this odd group in this too-familiar setting.

The Dilbert 2010 Day-to-Day Calendar features a full-color strip on each daily page.

BOOK
Influencer: The Power to Change Anything
Al Switzler
$24.95

About this product:

An INFLUENCER motivates others to change.

This is what it takes to be an INFLUENCER.

Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We develop complicated coping strategies when we should be learning the tools and techniques of the world's most influential people.

But this is about to change. From the bestselling authors who taught the world how to have Crucial Conversations comes Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process-including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to:

• Identify a handful of high-leverage behaviors that lead to rapid and profound change.
• Apply strategies for changing both thoughts and actions.
• Marshall six sources of influence to make change inevitable.

Influencer takes you on a fascinating journey from San Francisco to Thailand where you'll see how seemingly “insignificant” people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover why some managers have increased productivity repeatedly and significantly-while others have failed miserably.

No matter who you are, or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better, even save lives. The sky is the limit…for an Influencer.

Are you an Influencer ?

Find out at www.influencerbook.com

”You don't have to be a manager to realize that no one likes being told what to do. Yet lectures are still the main way we try to get people to change their behavior. Fortunately, social learning academics have been studying alternatives for decades. Patterson and his fellow consultants have now collected their findings in this engaging, example-rich book. The key message is hardly new, but it has gotten more sophisticated: Managers need to get out of the way and facilitate, not manage, the process of change for employees. They can do this by offering vicarious experiences, restructured environments, peer pressure, and frequent tests-all geared so that people embrace the change as authentic to them, not imposed by an outsider. Missing are only success stories of organizations that persuaded managers to drop their controlling habits and choose to be mere facilitators.”-John T. Landry, Harvard Business Review

BOOK
Boundaries: When to Say Yes, How to Say No to Take Control of Your Life
John Townsend
$7.99

About this product:
Having clear boundaries is essential to a healthy, balanced lifestyle. A boundary is a personal property line that marks those things for which we are responsible. In other words, boundaries define wh

BOOK
GRE: Practicing to Take the General Test 10th Edition (Practicing to Take the Gre General Test)
Educational Testing Service
$11.44

About this product:
The Graduate Record Examinations (GRE) General Test consists of verbal, quantitative, and analytical writing sections. This book is the only test prep guide that contains questions and topics from actual tests administered worldwide. It contains verbal and quantitative questions from seven actual GRE General Tests and sample analytical writing topics from the complete pool of topics for the analytical writing measure. It includes information about the structure of the test, answering procedures, explanations of correct answers for verbal and quantitative questions, sample writing responses with scores, scoring information, a math review, and test-taking strategies.

BOOK
Mary Engelbreit's Take Good Care: 2010 Wall Calendar
LLC Andrews McMeel Publishing
$8.89

About this product:
Mary Engelbreit is commonly referred to as "The Queen of Everything." For 2010, let Mary Engelbreit's Take Good Care 2010 Wall Calendar be an inspiration and help make your days the "breit"est they can be.

Taking care of our family, friends, loved ones, our community, and our earth and lending a helping hand whenever needed should be life's daily priority. Mary Engelbreit's Take Good Care 2010 Wall Calendar, features twelve new images that portray wonderful acts of kindness and show sincere love for the world in which we live. The calendar, which is printed on responsibly forested paper, also contains plenty of space to jot down special days and important events.

BOOK
Organizing from the Inside Out, second edition: The Foolproof System For Organizing Your Home, Your Office and Your Life
Julie Morgenstern
$2.03

About this product:
A completely revised and expanded edition of the New York Times bestselling guide to putting things in order

Getting organized is a skill that anyone can learn, and there's no better teacher than America's organizing queen, Julie Morgenstern, as hundreds of thousands of readers have learned. Drawing on her years of experience as a professional organizer, Morgenstern outlines a simple organizing plan that starts with understanding your individual goals, natural habits, and psychological needs, so that you can work with your priorities and personality rather than against them. The basic steps-Analyze, Strategize, Attack-can be applied to any space or situation.

In this thoroughly revised edition, Morgenstern has incorporated new information in response to feedback from her clients and audiences. These changes include
- new chapters on living or working with someone who is disorganized
- new chapters on organizing photographs, handbags, briefcases, and travel bags
- an expanded program for organizing your kitchen
- a new guide to getting started
- a fully updated resource guide

BOOK
Cath Kidston Recipe Organizer
Cath Kidston
$11.77

About this product:
Creating a custom recipe book has never been easier! This sturdy and stylish three-ring binder is neatly organized course-by-course, with space to write cherished recipes, and store magazine clippings and Internet printouts. Featuring ample pockets for extra storage, as well as handy tear-out shopping lists, and a variety of helpful cooking charts, the Cath Kidston Recipe Organizer is an all-in-one source for kitchen inspiration.

BOOK
Microsoft® Office Home and Student 2007 Step by Step
Joan Preppernau
$11.93

About this product:
The smart way to learn Microsoft Office Excel® 2007, Office OneNote® 2007, Office PowerPoint® 2007, and Office Word 2007 one step at a time! Work at your own pace through the easy, numbered steps, practice files on CD, helpful hints, and troubleshooting help to master the fundamentals of working with the Microsoft Office programs in Office Home and Student 2007, including how to navigate the new user interface. You will discover how to create, edit, and proofread documents and create polished presentations that you can really be proud of. You ll also learn how to create spreadsheets and quickly calculate data. Plus learn how to digitally manage all of your notes so that you can easily find them and take action! With STEP BY STEP, you can take just the lessons you need or work from cover to cover. Either way, you drive the instruction building and practicing the skills you need, just when you need them! Includes a companion CD with hands-on practice files.

Key Book Benefits:

Learn how to use Office Home and Student 2007 by taking just the lessons you need or by working from cover to cover you set the pace.

Includes coverage of the fundamentals for working with Excel 2007, OneNote 2007, PowerPoint 2007, and Word 20007 including creating attractive documents and presentations, organizing data and performing calculations, and digitally managing your notes.

Features easy-to-follow lessons and hands-on skill-building exercises.

Includes a companion CD with practice files and other resources.