Can't say I'm shocked to get the news of Citibank's Vikram Pandit quitting (Citigroup CEO Vikram Pandit resigns | Reuters.) Evidently Citibank's online banking has been an absolute disaster recently. There have been numerous outages, slow response, and unscheduled downtimes. Telephone customer service and tech support have also been horrendous during these outages. Customers are told — Continue reading »